FAQ
Ask us
anything
What services do you offer?
We specialise in brand identity, logo design, website design, website development, social media content, digital advertising assets, print collateral, packaging, and ongoing creative support. If it’s visual, we can design it.
How much does a project cost?
Pricing depends on the scope, complexity, and timeline of your project. After a quick chat about your goals, we’ll provide a clear, itemised quote so you know exactly what’s included.
How long does a project take?
Most branding projects take 2–4 weeks, and website projects typically take 4–8 weeks depending on content, functionality, and feedback speed. If you have a tight deadline, we can discuss fast‑track options.
Do you offer website development as well as design?
Yes — we design and build websites end‑to‑end. We work with platforms like WordPress, Shopify, Squarespace, and Webflow, depending on what suits your business best.
Can you update or redesign my existing brand or website?
Absolutely. Whether you need a full refresh or subtle refinements, we can elevate your existing brand or website while keeping what still works.
What is your design process?
Our process includes discovery, strategy, concept development, refinement, and final delivery. For websites, we also include wireframing, development, testing, and launch support.
How many revisions do I get?
Each project includes a set number of revision rounds (usually 2–3), which is more than enough to refine your design. Additional revisions can be added if needed.
Will I own the final designs?
Yes — once the project is complete and the final invoice is paid, you receive full ownership of the final approved designs and files.
Do you provide ongoing support?
Yes. We offer ongoing design retainers, website maintenance, and ad‑hoc support for clients who need regular creative work.
Can you help with copywriting or photography?
We can provide copywriting, photography, and videography through our trusted partners, or collaborate with your existing team.
What file formats will I receive?
You’ll receive all final files in the formats you need — typically AI, EPS, PDF, PNG, JPG, SVG, and web‑ready assets.
Do you work with small businesses or startups?
Absolutely. We work with businesses of all sizes — from new startups to established brands — and tailor our approach to your stage and budget.